To develop a mobile application that facilitates contractors who work for Habitat for Humanity India to capture the pictures of their construction and send to Habitat for Humanity India for review / audit.
Habitat for Humanity builds houses, schools and toilets for the poor and the needy. The construction activity is given to contractors and the activity happens in different parts of the country. Supervising and monitoring the construction site directly is a time consuming process and involves a lot of manpower. So an application, which allows for inspection / audit of the construction process, needs to be created to reduce the dependency on manpower and save time.
H& H hired our team to research and conceptualize the UX of their new mobile App Android 4.0.
RESEARCH - DESIGN - CODING - SALE
“We used personas constantly throughout the project to guide design decisions, priorities, and create empathy amongst the client and our team.”
Our persona hypothesis consisted of five different archetypes (Survey team, Supervisor, Manager, Main Contractor and Quality team) which we used to facilitate discussions about our users needs, desires and varying contexts of use. Through careful analysis of our research, we identified sufficient behavioural variables to segment our user audience. We discussed the personas with our client to develop a clear picture for who the design of the app would target.
We took a top‐down approach to defining the overall structure of the experience. Sketching and storyboarding the user journey, generated stacks of ideas about the arrangement of UI, functional and data elements, and interactive behaviours.
We worked closely with our Usability testing partner Spotless Interactive to help define tasks, establish objectives and evaluate the app.
To ensure the test was realistic, we opted to use a real build of the application. However, this revealed how functionally unstable the app was. Between the times spent recovering from bugs and app crashes we were able to find usability issues and addressed it.